This page explains in detail how QueenBet collects, uses, and protects your personal data. We believe you have the right to know exactly how your information is being used.
How QueenBet Keeps Your Data Safe – At a Glance
Every transaction and login on QueenBet is secured with 256-bit SSL encryption. Your password and payment details are never visible to any third party.
QueenBet never sells your personal data. Your name, phone number, or email is never shared with advertisers or any third parties.
Your information is used solely for service delivery, KYC verification, and account security. It is never used for any unrelated purpose.
You may request the deletion of your account and personal data at any time. Unless required by law, your data will be removed within 30 days.
What data is collected, why it's collected, and how long it's retained — everything is clearly stated on this page. There is no hidden data collection.
QueenBet only collects your information with your consent. You will be clearly informed of what data is being collected when you open an account.
Welcome to QueenBet. We understand that sharing personal information on an online platform raises a lot of questions. This Privacy Policy is here to answer them. By registering with QueenBet, you agree to this policy — so please take a moment to read it carefully.
Queenbet collects information from you at various stages. The details requested at registration are strictly necessary to provide our services. You can still create an account without providing any additional information.
| Data Type | Why It Is Collected | Mandatory? |
|---|---|---|
| Full Name | Account Identity & KYC Verification | Yes |
| Mobile Number | Login & OTP Verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Notifications & Password Reset | Optional |
| National ID Number | Identity verification before withdrawal | Mandatory for withdrawal |
| Payment Details (Mobile Pay/Nagad Number) | Deposit & Withdrawal Process | Required for Transactions |
When you use QueenBet, certain information is collected automatically — including your device type, operating system, browser, IP address, and activity logs showing how you interact with the site. This data is used to maintain site security and improve service quality.
We never store your bank PIN, Mobile Pay PIN, or password. All payment processing takes place over fully encrypted channels, and raw payment data is never stored on our servers.
QueenBet uses your information only for specific, defined purposes. No data is used beyond its intended scope. The key purposes are outlined below:
We never use your data to pressure you into placing more bets or for any purpose that could be harmful to you.
QueenBet does not sell your data. However, limited information may be shared with third parties in specific circumstances:
When you transact via Mobile Pay, Nagad, or bank transfer, the necessary payment details are shared with the relevant payment processor. This is required to complete the transaction.
We may be required to share information with authorities under Bangladeshi law or court order. Data may also be disclosed to relevant authorities in connection with money laundering or fraud investigations.
Trusted technology providers are used for server hosting and cybersecurity. They are contractually bound to comply with QueenBet's privacy policy and may not use your data for their own purposes.
Your data is never sold or shared with advertising companies, insurance companies, or data brokers. No third-party promotional messages will be sent to your phone on QueenBet's behalf.
QueenBet's website and app use cookies — small data files stored in your browser. They help keep you logged in and personalize your experience on the site.
You can disable cookies through your browser settings, though some features may not work as a result. Cookie preferences within the app can be managed through the app settings.
Queenbet believes every user should have full control over their own data. You have the following rights, which can be exercised through our support team:
You can request to view all personal data QueenBet holds about you. Your information will be provided within 14 days of your request.
If any of your details are incorrect, you can request a correction. Contact our support team and it will be updated promptly.
You may request data deletion when closing your account. Unless legally required, your data will be removed within 30 days.
If you no longer wish to receive promotional messages or emails, you can opt out at any time through your settings or by contacting support.
You may request an export of all data stored about you in a downloadable file.
You can object to the processing of your data on specific grounds. If the reason is valid, QueenBet will take it into consideration.
QueenBet uses industry-standard technology to protect your data. Security isn't just written into policy — it's enforced at every level in practice.
In the event of a data breach, affected users will be notified within 72 hours and prompt steps will be taken to resolve the issue.
QueenBet strictly does not serve anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is terminated immediately.
We do not knowingly collect personal data from children or minors. If we are notified that a minor has accidentally created an account, all associated data will be deleted immediately.
If your child has accidentally accessed QueenBet, please contact our support email right away. We will close the account and delete all associated data.
QueenBet may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via SMS or an in-app notification. Continued use of QueenBet after any changes constitutes your acceptance of the updated policy.
The latest Privacy Policy will always be available on this page, with the date of the most recent update shown at the top. For any privacy-related questions, Help Center view it or email us directly.
For any privacy-related questions or concerns, please email our dedicated Privacy Team at: privacy@queenbet.bio – Responses are typically received within 48 hours.