Please read this page carefully before using QueenBet. It covers everything from opening an account to payments, bonuses, betting rules, and account closure — all in plain, easy-to-understand language.
Key highlights from the Terms & Conditions at a glance
QueenBet is strictly for individuals aged 18 and above. Age is verified at the time of registration, and any account found to belong to a minor will be closed immediately.
Each person may only maintain one account. Opening multiple accounts using the same mobile number, email address, or device is a violation of our terms.
All deposits and withdrawals must be made through the account holder's own Mobile Pay, Nagad, or bank account. Transactions via third parties are strictly prohibited.
Withdrawing bonus funds requires meeting the specified wagering requirements. Bonus amounts cannot be withdrawn directly — you must first wager the required amount.
Any attempt to cheat, hack, or exploit the system will result in immediate account closure and possible forfeiture of your balance.
QueenBet keeps your personal information secure and will never sell or share it with third parties. Full details are available on our Privacy Policy page.
To register on QueenBet, you must be a resident of Bangladesh and at least 18 years of age. The information provided at registration — including your name, mobile number, and date of birth — must be accurate and truthful. Accounts created with false information may be terminated at any time.
Each person may hold only one account on QueenBet. If multiple accounts are found under the same name, or linked to the same mobile number, bank account, or device, all associated accounts will be closed and any bonuses held in those accounts will be forfeited.
QueenBet may request identity verification at any time. You may be asked to submit a copy of your National ID, passport, or birth certificate. KYC verification is mandatory before withdrawals or when transactions exceed a specified threshold.
You are responsible for keeping your account secure. Never share your password with anyone. If you suspect unauthorized access to your account, contact QueenBet support immediately.
Deposits and withdrawals on QueenBet can be made via Mobile Pay, Nagad, and approved bank channels. All transactions must be carried out using your own account. Sending or receiving funds through a third party is strictly prohibited.
| Transaction Type | Minimum Amount | Maximum Amount (Daily) | Processing Time |
|---|---|---|---|
| Deposit (Mobile Pay/Nagad) | ৳200 | ৳50,000 | Instant |
| Withdrawal (Mobile Pay/Nagad) | ৳500 | ৳30,000 | 1–3 Hours |
| Bank Transfer | ৳1,000 | ৳1,00,000 | 1–2 business days |
Before making a withdrawal, the deposited amount must be wagered at least once (1x wagering). To withdraw bonus winnings, the applicable wagering requirements for that bonus must be met. Withdrawals exceeding ৳5,000 may be held pending KYC verification.
QueenBet reserves the right to temporarily hold any transaction that appears suspicious pending investigation. If money laundering or fraud is suspected, the relevant authorities will be notified.
Before placing any bet on QueenBet, please read the specific rules for each game or sport carefully. Once a bet is confirmed, it cannot be cancelled or changed — though a cash-out option may be available in certain cases.
QueenBet reserves the right to void a bet and return the stake in any of the following situations:
Odds change rapidly in live betting. If the odds shift between the time you submit your bet and the time the system processes it, the bet will either be accepted at the updated odds or voided with the stake returned.
The maximum payout for a single bet is ৳5,00,000. For accumulator bets, the maximum payout is ৳10,00,000. Winnings that exceed these limits will be paid out only up to the applicable maximum.
All bonus offers on QueenBet are subject to specific terms and conditions. An active account is required to be eligible for any bonus. Bonuses are generally valid for 30 days. If the wagering requirements are not met within the specified period, both the bonus and any winnings derived from it will be forfeited.
New players receive a 100% bonus on their first deposit. To withdraw this bonus, you must wager 10x the bonus amount. For example, a ৳500 deposit earns a ৳500 bonus — you would need to place ৳5,000 in bets before withdrawing.
Earn a ৳200 bonus for every successful referral, provided the referred person makes a minimum deposit of ৳500. A 5x wagering requirement applies to all referral bonuses.
Meeting the bonus requirements is straightforward — placing small bets daily is enough to complete the wagering within 30 days. Only bets placed at odds of 1.5 or higher count toward the wagering requirement.
Attempting to claim bonuses through multiple accounts or by colluding with others will result in all associated accounts being closed and bonuses forfeited. QueenBet reserves the right to modify or cancel any promotion at any time.
QueenBet reserves the right to temporarily or permanently suspend an account for any of the following reasons:
To close your account, contact our support team. Please withdraw any remaining balance before the closure is processed. A self-exclusion option is also available, which lets you suspend your account for a set period of time.
QueenBet strives to deliver the best possible service; however, QueenBet will not be held liable for temporary service disruptions caused by technical issues, server outages, or third-party failures. Any bets that are active during such disruptions will be settled fairly.
QueenBet follows a GDPR-compliant data policy to protect your information. Your data is used solely for service delivery and KYC verification purposes. For more details, please visit our Privacy Policy page.
If you have a complaint, please reach out to the QueenBet support team first via email or live chat. Most complaints receive a response within 48 hours. Complex cases are typically resolved within 7 business days.
If the support team is unable to resolve your issue, the matter will be escalated to QueenBet's internal dispute resolution process. All final decisions regarding disputes rest with QueenBet management.
QueenBet reserves the right to update these terms and conditions, in part or in full, at any time. A notification will be sent to your account before any major changes take effect. Continued use of the platform after an update constitutes acceptance of the revised terms.
The latest version of our Terms & Conditions is always available on this page. For any questions, Help Center visit us or reach out via email.
By creating an account or using the QueenBet platform, you are deemed to have accepted these Terms & Conditions in full. If you do not agree, please refrain from using the platform.